What's new ✨
New voices
Choose from 5 different voices for any language. Select the voice that sounds most natural to your local ear and makes training feel less robotic, more human.
User management
Two clear roles for better team structure. Admins (managers) get system-wide access to team dashboards, scenario creation, and organization settings. Users (agents) focus on starting predefined training and viewing their evaluations—no distractions.
Improved evidence-based evaluation
Evaluations are now grounded in concrete evidence from call transcripts, delivering more accurate and consistent feedback for your agents.
Upload scripts now production-ready
Script upload is out of beta and fully supported. Turn your existing call scripts into training scenarios with confidence.
Bug fix: Clear evaluation status
No more wondering if something's stuck. Evaluation progress is now clearly communicated, so you always know your feedback is on the way.
