Workforce Training Platform
Workforce Training Platform
AI-Powered Phone Training for Your Customer Support Team
Echota.ai gives your staff realistic customer-call simulations with instant AI coaching — boosting support quality and reducing manual training time. Setup takes minutes.
Voice Simulation & Coaching
Custom Scenarios
Insights & Analytics
Voice Simulation & Coaching
Custom Scenarios
Insights & Analytics
Voice Simulation & Coaching
Custom Scenarios
Insights & Analytics
Trusted by strong partners & business owners
AI-Driven Voice Training For
Customer Facing Teams
Support Agents
Build call-handling skills through realistic AI simulations
Call simulations
Actionable coaching
Safe environment
Confidence building
Practice scenarios
Process training
Support Agents
Build call-handling skills through realistic AI simulations
Call simulations
Actionable coaching
Safe environment
Confidence building
Practice scenarios
Process training
Support Agents
Build call-handling skills through realistic AI simulations
Call simulations
Actionable coaching
Safe environment
Confidence building
Practice scenarios
Process training
Support Managers
Improve agent training and improve support quality at scale
Suggested actions
Performance analytics
Consistent scoring
Skill gap detection
Scenario creation
Training automation
Powerful Training, Zero Complexity
Easy Scenario Setup
Upload scripts, documents, or old call recordings — instantly turn them into ready-to-use training calls. Get new training modules live in minutes. Improve scenarios by adjusting parameters.
Easy Scenario Setup
Upload scripts, documents, or old call recordings — instantly turn them into ready-to-use training calls. Get new training modules live in minutes. Improve scenarios by adjusting parameters.
Easy Scenario Setup
Upload scripts, documents, or old call recordings — instantly turn them into ready-to-use training calls. Get new training modules live in minutes. Improve scenarios by adjusting parameters.
Dial-in Voice Simulations
Train your reps directly with real phone calls — without changing your existing tools or workflows. Setup is immediate and no integration is needed.
Dial-in Voice Simulations
Train your reps directly with real phone calls — without changing your existing tools or workflows. Setup is immediate and no integration is needed.
Dial-in Voice Simulations
Train your reps directly with real phone calls — without changing your existing tools or workflows. Setup is immediate and no integration is needed.
Automated AI Feedback & Coaching
Full call transcripts, performance scores, soft-skills & compliance insights. Managers and trainees get actionable feedback immediately — so learning is fast and mistakes are caught before going live.
Automated AI Feedback & Coaching
Full call transcripts, performance scores, soft-skills & compliance insights. Managers and trainees get actionable feedback immediately — so learning is fast and mistakes are caught before going live.
Automated AI Feedback & Coaching
Full call transcripts, performance scores, soft-skills & compliance insights. Managers and trainees get actionable feedback immediately — so learning is fast and mistakes are caught before going live.
Team Performance Dashboard & Tracking
Monitor progress, compare performance across reps, identify who’s ready and who needs more coaching. Activity feed, scenarios breakdown and suggested improvements - all in one place.
Coming Soon
Team Performance Dashboard & Tracking
Monitor progress, compare performance across reps, identify who’s ready and who needs more coaching. Activity feed, scenarios breakdown and suggested improvements - all in one place.
Coming Soon
Team Performance Dashboard & Tracking
Monitor progress, compare performance across reps, identify who’s ready and who needs more coaching. Activity feed, scenarios breakdown and suggested improvements - all in one place.
Coming Soon
High-Impact Customer Support Training,
Zero Overhead
Reduce Training Costs
Scale support training without scaling your expenses.
Lower cost per trainee with unlimited AI practice
Lower cost per trainee with unlimited AI practice
Consistent skill building that reduces turnover
Consistent skill building that reduces turnover
Cut reliance on expensive trainers and manual roleplay
Cut reliance on expensive trainers and manual roleplay
Reduce Training Costs
Scale support training without scaling your expenses.
Lower cost per trainee with unlimited AI practice
Consistent skill building that reduces turnover
Cut reliance on expensive trainers and manual roleplay
Boost Support Quality
Turn every support rep into a confident, consistent performer.
Improve CSAT and NPS with well-prepared staff
Improve CSAT and NPS with well-prepared staff
Reduce AHT through clearer communication
Reduce AHT through clearer communication
Ensure consistent adherence to processes and workflows
Ensure consistent adherence to processes and workflows
Boost Support Quality
Turn every support rep into a confident, consistent performer.
Improve CSAT and NPS with well-prepared staff
Reduce AHT through clearer communication
Ensure consistent adherence to processes and workflows
Easy & Fast Deployment
Start training immediately — no integrations or IT required.
Launch your first training scenario in minutes
Launch your first training scenario in minutes
Zero IT overhead or setup complexity
Zero IT overhead or setup complexity
Works with your existing tools and workflows
Works with your existing tools and workflows
Easy & Fast Deployment
Start training immediately — no integrations or IT required.
Launch your first training scenario in minutes
Zero IT overhead or setup complexity
Works with your existing tools and workflows
Frequently Asked Questions
What is Echota.ai?
Echota.ai is an AI-simulated role‑play training platform for contact centers and sales teams. It lets agents practice realistic customer calls, get objective scoring and actionable feedback with transcripts and recordings, and ramp faster — all with zero setup or integrations required.
Does Echota.ai integrate with CRM tools?
Is there a free trial available?
How does Echota.ai use AI?
What is Echota.ai?
Echota.ai is an AI-simulated role‑play training platform for contact centers and sales teams. It lets agents practice realistic customer calls, get objective scoring and actionable feedback with transcripts and recordings, and ramp faster — all with zero setup or integrations required.
Does Echota.ai integrate with CRM tools?
Is there a free trial available?
How does Echota.ai use AI?
What is Echota.ai?
Echota.ai is an AI-simulated role‑play training platform for contact centers and sales teams. It lets agents practice realistic customer calls, get objective scoring and actionable feedback with transcripts and recordings, and ramp faster — all with zero setup or integrations required.
Does Echota.ai integrate with CRM tools?
Is there a free trial available?
How does Echota.ai use AI?
Train your support team better — without increasing workload or IT overhead.
Echota.ai provides realistic AI customer-call training that boosts performance and reduces costs, all with zero integrations and instant deployment.
Train your support team better — without increasing workload or IT overhead.
Echota.ai provides realistic AI customer-call training that boosts performance and reduces costs, all with zero integrations and instant deployment.
Train your support team better — without increasing workload or IT overhead.
Echota.ai provides realistic AI customer-call training that boosts performance and reduces costs, all with zero integrations and instant deployment.